Radio over IP-VoIP Presales Engineer | Instant Connect Push-to-Talk

Overview

Location: Chicago, IL or Remote
Start: Immediate
Duration: Full-time employee, long term

Instant Connect Enterprise™ (ICE) brings all your teams’ voices into one ecosystem over the Internet Protocol (IP).

As the world’s leading interoperable tactical communications platform for military, government, and industry, ICE channels work across any network and device—consumer radios, military radios, IP and cellular devices like smartphones and laptops, phone systems, and more. Users can push-to-talk, text, or call teammates on shared channels, anywhere in the world.

ICE comes with several cutting-edge features:

Dynamic Talk Group: a “super patch” that can connect channels, previously patched channels, people, or groups—all in seconds.
Translation: channels can be enabled for real-time translation, with support for 70+ languages.
Voice for ATAK: a plug-in for the Android Team Awareness Kit, adding talk channels to the popular situational awareness app.
Ops Log: automatically captures and organizes all communications — voice transmissions, texts, comments, and more – for every channel assigned to a mission or operation.

At Instant Connect, you’ll help shape solutions that enable military units, first responders, and industrial teams to act fast, stay coordinated, and succeed under pressure. By joining our innovative team, you’ll tackle real-world challenges with a purpose: to help tactical teams achieve their missions.

If this sounds like the kind of impact you’d like to have, we’re ready to talk!

P.S. – Instant Connect Software LLC is affiliated with the Dillon Kane Group (dillonkane.com), a Chicago-based leader in innovative technology solutions that has been serving diverse industries since 2002.

Role

We are looking for an experienced Presales Engineer to join our high-performing team. This person may work remotely with the rest of the Sales team.

Job Requirements

10+ Years experience in Radio over IP and Voice over IP pre-sales engineering experience.
Strong background (CCNP + level) in routing, switching, QoS, unicast, multicast, and IP telephony
Experience in drafting statements of work, defining technical requirements, documenting deliverables
Strong background in customer-facing sales and engineering presentations and demonstrations.
10+ Years experience in implementing RoIP and VoIP solutions to include:
Determining pinouts for radio interface cables
Radio gateway configuration experience with Cisco Routers, CisTech, Vocality (DTech), and JPS.
Experience in troubleshooting unicast and multicast networks
Experience integrating solutions with IP PBX’s to include Cisco Call Manager, Asterisk, Avaya, and Mytel systems.
Strong understanding and experience with US DoD Tactical Networks
Creating as-built documentation
Develop test plans for site acceptance
Provide post-sales technical support as needed
Create/contribute to product manuals
Contribute to testing of QA/QC of Beta products
Deliver product training to partners and end customers
Experience managing and motivating engineering teams
Familiarity with the US DoD JITC Certification process
Must be a US Citizen
Must hold active US Secret Clearance

Interested?

Apply for this position at careers@dillonkane.com.