Radio over IP-VoIP Presales Engineer

Instant Connect is a software platform that provides seamless push-to-talk (PTT) connectivity for today’s fast-moving workforces utilizing any mix of mobile, radio, IP, and telephony devices.  Our next-gen platform is fully device-independent, letting your workforce communicate any way they want sharing both voice and data.

Instant Connect Software LLC is an affiliated company of the Dillon Kane Group (, a Chicago-based provider of innovative technologies for diverse industries since 2002.

We are looking for an experienced Presales Engineer to join our high-performing team.  This person may work remotely with the rest of the sales team.

Job Requirements

  • 10+ Years experience in Radio over IP and Voice over IP per-sales engineering experience.
  • Strong background (CCNP + level) in routing, switching, QoS, unicast, multicast, and IP telephony
  • Experience in drafting statements of work, defining technical requirements, documenting deliverables
  • Strong background in customer facing sales and engineering presentations and demonstrations.
  • 10+ Years experience in implementing RoIP and VoIP solutions to include:
    • Determining pinouts for radio interface cables
    • Radio gateway configuration experience with Cisco Routers, CisTech, Vocality (DTech), and JPS.
    • Experience in troubleshooting unicast and multicast networks
    • Experience integrating solutions with IP PBX’s to include Cisco Call Manager, Asterisk, Avaya, Mytel, systems.
  • Creating as built documentation
  • Develop test plans for site acceptance
  • Provide post sales technical support as needed
  • Create/contribute to product manuals
  • Contribute to testing of QA/QC of Beta products
  • Deliver product training to partners and end customers
  • Experience managing and motivating engineering teams
  • Familiarity with US DOD JITC Certification process
  • Must be US Citizen
  • Must hold active US Secret Clearance