Technical Analyst

Instant Connect is a software platform that provides seamless push-to-talk (PTT) connectivity for today’s fast-moving workforces utilizing any mix of mobile, radio, IP, and telephony devices.  Our next-gen platform is fully device-independent, letting your workforce communicate any way they want sharing both voice and data.

Instant Connect is part of the Dillon Kane Group (DKG) portfolio of affiliated companies and businesses (dillonkane.com).  DKG is an established, trusted name in enterprise software, technology, and business, located at 222 S. Riverside Plaza, Suite 2800, Chicago, Illinois.

We are looking for a Technical Analyst to join our high-performing team with strong IT skills and initiative to drive quality with little supervision and have a strong work ethic to work in agile CI/CD environment. This person may be local to Chicago, or work remotely with our collocated Sales, Product, and Engineering Teams.

Responsibilities

• Install, test and troubleshoot Linux-based server components.
• Install and test Kubernetes-based services for resiliency and geo-redundancy.
• Validate installation, upgrade, maintenance and operations procedures for Linux/Kubernetes-based systems.
• Assist in the performance of load-testing compute clusters while monitoring for performance degradation and errors.

Qualifications

• Linux/Kubernetes background
• 3+ years browser/desktop applications
• Must know the following tools: Jira, Slack, Confluence TestFlight, App Store, App Center, Linux user level familiarity
• Containers (Kubernetes, KubeSpray, Docker, K3s)
• Git, Bitbucket, Bitbucket Pipelines
• Dashboard, Modeling (Grafana, Kibana, Loki, ElasticSearch, Fluentd, Prometheus)
• Security (Nginx, SSL, PKI infrastructure; X.509 certificates)
• Load testing using Javascript
• Cloud Provider terminology and deployment models (on-prem, public cloud, and hybrid)
• Linux; shell scripting and network admin
• Kubernetes Clusters
  • Deployment using Helm Chart
  • Performance tuning (metrics, logs, dashboards, etc.)
  • Data movement between clusters
  • Storage (Rancher, VMWare, OpenEBS, Longhorn)

Bonus

Hands-on testing of “Push to Talk” applications and Voice over IP, IP Networking

Interested?

Apply for this position at careers@dillonkane.com.