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Technical Analyst

Instant Connect is a software platform that provides seamless push-to-talk (PTT) connectivity for today’s fast-moving workforces utilizing any mix of mobile, radio, IP, and telephony devices.  Our next-gen platform is fully device-independent, letting your workforce communicate any way they want sharing both voice and data.

Instant Connect is part of the Dillon Kane Group (DKG) portfolio of affiliated companies and businesses (  DKG is an established, trusted name in enterprise software, technology, and business, located at 222 S. Riverside Plaza, Suite 2800, Chicago, Illinois.

We are looking for a Technical Analyst to join our high-performing team with strong IT skills and initiative to drive quality with little supervision and have a strong work ethic to work in agile CI/CD environment. This person may be local to Chicago, or work remotely with our collocated Sales, Product, and Engineering Teams.


  • Install, test and troubleshoot Linux-based server components.
  • Install and test Kubernetes-based services for resiliency and geo-redundancy.
  • Validate installation, upgrade, maintenance and operations procedures for Linux/Kubernetes-based systems.
  • Assist in the performance of load-testing compute clusters while monitoring for performance degradation and errors.


  • Linux/Kubernetes background
  • 3+ years browser/desktop applications
  • Must know the following tools: Jira, Slack, Confluence TestFlight, App Store, App Center, Linux user level familiarity
  • Containers (Kubernetes, KubeSpray, Docker, K3s)
  • Git, Bitbucket, Bitbucket Pipelines
  • Dashboard, Modeling (Grafana, Kibana, Loki, ElasticSearch, Fluentd, Prometheus)
  • Security (Nginx, SSL, PKI infrastructure; X.509 certificates)
  • Load testing using Javascript
  • Cloud Provider terminology and deployment models (on-prem, public cloud, and hybrid)
  • Linux; shell scripting and network admin
  • Kubernetes Clusters
    • Deployment using Helm Chart
    • Performance tuning (metrics, logs, dashboards, etc.)
    • Data movement between clusters
    • Storage (Rancher, VMWare, OpenEBS, Longhorn)


Hands-on testing of “Push to Talk” applications and Voice over IP, IP Networking


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