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According to Gartner, a Cool Vendor is a company offering a technology or service that is:
Innovative— Enables users to do things they could not do before
Impactful— Has a meaningful business impact
This Cool Vendor Report looks at evolving trends and innovative new solutions available to frontline workforces today. It’s yours at no charge, compliments of Instant Connect.
“Many clients are looking to increase automation to support processes without human intervention or touch” – Gartner
Gartner, Cool Vendors in Frontline Worker Technologies, 2021, Leif-Olof Wallin, Nick Jones, Tuong Nguyen, 26 April 2021. Gartner Cool Vendor badge is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Read the Report: Gartner Cool Vendors in Frontline Worker Technologies, 2021