Smarter voice communications for frontline teams

Organizations around the world use Instant Connect's push-to-talk software and automated workflows to revolutionize how their mobile teams communicate, collaborate, and perform.

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What customers say...

"Instant Connect is the gold standard of voice. I love how their automation lets our users turn insights about crowd behavior into real-time action."

Zack Klima, CEO, WaitTime

"Airport operations has adopted Instant Connect as their own. The IT team recommended this solution, and it's gratifying to have it embraced as a purpose-built business solution. "

Mike Heath, Calgary International Airport

"Local dispatchers are always surprised at how easy Instant Connect software is. They expect a big learning curve, but literally within minutes they're off and running."

Sam Villagrana, City of Sikeston

Voice platform

Push-to-talk, workflow automation, and more

The Instant Connect Enterprise™ (ICE) platform gives frontline teams the ability to communicate using any device, across any network—LTE, 5G, IP, radio, MANET, telephony, and more.

Powered by automation, ICE software helps businesses and operations of all kinds create dynamic talk channels on the fly based on specific tasks or missions—without the need for manual intervention. Only team members needed for the job are included, eliminating the clutter of conventional push-to-talk.

With a teammate this smart, frontline workers are safer, more productive, and respond faster to whatever comes their way.

Solution overview

What it's made of

Apps, clients, services, and more

ICE's voice and data solutions work on any device, across any network—anywhere.

ICE PTT apps

Push-to-talk apps

Voice apps for any device – mobile, IP, handheld computers, barcode readers, military, and more.

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Dyna™

Automation engine

Ignite hyper-awareness and productivity with dynamic talk groups and workflow automation.

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ICE Advanced Desktop

Command console

Control and optimize team communications, collaboration, and system performance.

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Simply, smarter

Productive

Aware

Safe

Boost productivity with talk groups that include only the workers needed to complete the task or mission—no matter where they are—based on the business rules you set.

Reduce human oversight and eliminate manual tasks with automated workflows triggered by IoT sensors, systems, events, smart geofences, and more.

Work safer, respond faster, and keep frontline teams connected with a solution that works on any device across mobile, IP, radio, and telephony networks.

Gartner Cool Vendor in frontline tech

“Companies that would benefit from creating dynamic talk groups to complete a specific task or mission — increasingly in an automated fashion — should evaluate Instant Connect.” —Gartner Research

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The world's first dynamic talk groups

Check out the automated talk channels that are changing frontline productivity.

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Mission-based

Connect the workers essential to the task or mission—leave everyone else alone.

Automation / IoT

Eliminate manual work by integrating with IoT inputs and other data-based triggers.

Interoperability

Connect radio, IP, mobile, and telephony—across any device or network.

Smart Geofencing

Auto-assemble talk groups when workers enter or exit a virtual boundary.

Need to go serverless?

ICE is the world's first serverless voice communications platform. We're super-lightweight, ideal for military and other mission-critical environments where teams can't afford to carry infrastructure or be burdened with deployment issues.

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Always here to help

Whether you’re running a pilot or exploring an enterprise-scale deployment, we’re here to help your operation succeed. Call or email us anytime.

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Is Instant Connect right for me?

Instant Connect technology works for any team that relies on various devices and networks to communicate – frontline, mobile, corporate, etc. Our software allows users to work the way they like to work—whether it’s on a company-owned device or their own, whether it’s a radio, smartphone, tablet, IP system or device, telephony device, or virtually any other voice-enabled tool.

We are working with leading organizations in major industry segments around the world to optimize their productivity and worker safety. We are also collaborating with military, defense, and intelligence agencies to help support their overt and covert missions. Because no two organizations are alike, we offer flexible deployment options to support the unique needs of your operation—even serverless options.

How do you compare to the other push-to-talk solutions?

No competitor solution can compare to Instant Connect’s industry-leading feature set. Here are just three examples:

Interoperability. Our software can seamlessly integrate radio, mobile, IP, and telephony networks, as well as bridge a broad range of radio networks to enable true “any radio to any radio” connectivity.

Automated. Instant Connect provides the world’s first dynamic talk groups, with workflow automation capabilities that are far superior to the cookie-cutter offerings from competitors like simple checklists.

Users can simultaneously participate in as many dynamic, private, and ad hoc talk channels as they need to stay connected and juggle multiple tasks and events. The software is flexible, fluid, and infinitely adaptable to the needs of frontline workers whose challenges never stop shifting.

Leveraging IoT alerts and other triggers such as smart geofences, ICE’s automation engine, Dyna™, unlocks communications possibilities that elevate your teams’ productivity to another level.

Serverless. We offer the world’s first voice communications options that are ultra-lightweight and require minimal IT infrastructure—perfect for industry and military teams on the move. Learn more here.

Is it easy for me to integrate with existing networks and/or switch from another platform?

Instant Connect collaborates with many of the world’s leading brands and carriers across radio, cellular, wireless, IP, and other networks. We integrate quickly and efficiently in cross-platform environments. In fact, this is one of our strengths. Let’s talk about your challenges and how we can help get your operation where you need it to go.