PUSH-TO-TALK / UTILITIES

Go beyond radio with smarter push-to-talk

Utility teams often work alone in remote or hazardous conditions. That's why the Instant Connect Enterprise™ (ICE) voice platform is built to work on any network and device. It doesn't matter if it's an iPhone, ruggedized phone, radio, or hands-free headset. Our push-to-talk (PTT) platform ensures that your fast-moving teams in the field will stay connected to the people and information they need—always.

SMARTER PUSH-TO-TALK

Stuff breaks. Your voice shouldn't.

Whether it’s a downed power line or surging power grid, utility workers are used to things going wrong. The same shouldn’t be true of the technology they use to communicate with team members and supervisors. That’s why ICE works across any device or network: LTE, 5G, IP, telephony, and radio. Workers simply select the device they prefer to work with, and everyone can talk to each other.

ICE does what radio can’t. Use a phone to talk to radio users. Share texts and photos with a team. Leverage automation to instantly connect experts in close proximity to an issue. Extend communications to field teams when radio repeater sites are without power. Integrate with SCADA sensors to automatically create alert-based workflows. Send weather-based alerts. And more…

RADIO INTEROPERABILITY

Extend or replace radio

Instant Connect extends the reach of radio systems to interoperate with cellular and IP networks, allowing radio users to communicate with others using smartphones, smart helmets, laptops, and any other voice-enabled device.

Or if you want to move beyond radio, we can put you on the path to full radio replacement.

The choice is yours.

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Ready to raise your voice?

Because we're ready for you. Contact us today to get started, or download our eBook to learn more.

SMART TALK GROUPS

Powering voice when nothing else works

Instant Connect creates order out of chaos for fast-moving workers when seconds matter most. Our smart talk groups bring intelligence to voice communications, so organizations can instantly connect their utility workers in talk channels designed for a task or mission.

And the task or mission can be tough. That's why those who connect the disconnected deserve a resilient voice platform that always has their back.

Smart talk groups

Customized channels

For departments, teams, regions, emergencies—it's your call

One voice, without disruption

Frontline-ready talk channels that work across disparate systems and networks

Automation / IoT / SCADA

Smart geofences, weather-based alerts, SCADA sensor integrations, and more

Smart geofences

Customizable boundaries that connect workers in an area you define

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Powering better business

Resilient voice not only connects and protects your workers. It also pumps new life into your bottom line.

IT MANAGEMENT

Consolidate devices and networks

Buy less stuff—channels, spectrum, maintenance packages, batteries—and trim the list of vendors you need to manage.

PRODUCTIVITY

Connect radio and non-radio users

Extend your RF footprint by bridging radio to IP, cellular, and telephony networks. No more communication gaps.

WORKFLOWS / COMPLIANCE

Automate standard operating procedures

Work orders, shift changes, safety checks, personnel entering or exiting a geofence—Instant Connect tracks it for you.

Power up your voice today

Learn more about how smart talk groups can improve the way your teams communicate, collaborate, and perform.

Use case: Power surge

A platform monitoring a power grid detects the system is about to exceed its operational threshold.


Instant Connect receives a webhook and instantly assembles a talk group connecting a supervisor to nearby workers in close proximity to the power grid.

A system expert is rapidly deployed to the site, who is able to identify the issue and repair a faulty component before the system shuts down.

Smart geofences

Improve situational awareness with smart geofences

Our proprietary smart geofences combine the best of GIS/GPS-based location tracking, workflow automation, and voice. These virtual boundaries are fully customizable, allowing logistics companies to designate mission-critical areas of any shape or size. When workers or assets cross a geofence, ICE can automatically trigger workflows or create talk groups to connect your teams so they can respond to incidents faster.

Learn more
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