About Instant Connect

The company that's changing the game with Dynamic Frontline Communications™

Our Exceptional History

Instant Connect BoltThe Instant Connect Enterprise™ (ICE) platform was originally developed by Cisco in the early 2000s, in response to the events of 9/11. The company – and the world – saw a gap in the ability of first responders to communicate across organizational and technical boundaries. Push-to-talk devices and radio networks, while invaluable, were isolated from each other, and connectivity to enterprise communications, mobile devices, and other desktop communications was still unachievable.

Cisco asked the question: What if all of these devices could share a common environment that allowed indviduals to use any device they wanted, anywhere, to communicate instantly? In other words – what if mobile and other IP devices became push-to-talk devices at the same time?

Innovators at Cisco, led by Charlie Giancarlo, developed a roadmap to communication convergence.  Starting with an inexpensive card on a router to digitize land-mobile radio (LMR) push-to-talk (PTT) audio over the Internet, the team developed the software to connect and manage all these audio streams through the network.

This product started life as IP Interoperability and Collaboration System (aka IPICS) – which today is called Instant Connect Enterprise.

As a longstanding trusted Cisco SolutionsPlus Partner, we’re proud of our heritage and leadership in mission-critical communications.

Our Next-Generation Solution

Forrest Claypool Named 2020's Most Innovative Push-to-Talk Software CEO

CEO Monthly magazine recently announced the winners of the 2020 Global CEO Excellence Awards, naming our own Forrest Claypool as the year's most innovative push-to-talk software CEO.
Congrats to Forrest!
CEO Award

An Affiliated Company of the Dillon Kane Group

Instant Connect Software LLC is an affiliated company of the Dillon Kane Group, a Chicago-based provider of innovative technologies for diverse industries since 2002.

As a trusted partner of Cisco, the Dillon Kane Group purchased Instant Connect from Cisco in 2018. The entire Instant Connect leadership team joined us in the transition from Cisco. We have poured game-changing resources and investment into Instant Connect since then, leveraging our unique mix of business, technology, and financial expertise to propel Instant Connect to the next level in integrated mobile/radio/IP communications.

Dillon Kane Group logo

The Dillon Kane Group builds great software businesses. The Dillon Kane Group is a privately-held group of entrepreneurial companies that invests in, builds, and revitalizes technology solution businesses. We focus primarily on software asset initiatives, buying and building businesses with our own capital and select outside investors and partners. More than 300 Dillon Kane technologists, strategists, and subject matter experts are currently developing tomorrow’s digital automation solutions, including mission-critical communications environments that can run on any network, anywhere, anytime.

We invite you to learn more about Dillon Kane Group and our ambitious long-range plans for Instant Connect.  We look forward to sharing our vision with you.

Join the Instant Connect Team

Instant Connect is a great place to work! You’ll collaborate with highly intelligent and competent colleagues – the kind of people who are fun to work with and with whom you’ll likely develop personal friendships. You and other team members will continually learn from one another, building your own and the group’s knowledge base! Contact us to learn more.