We keep frontline teams connected

Instant Connect software revolutionizes how mobile teams communicate and stay connected, so they're safer and more productive.

Born on 9/11

The need for converged, interoperable voice

The events of 9/11 exposed a glaring inability of first responders to communicate across organizational and technical boundaries: push-to-talk (PTT) devices and radio networks were isolated from each other, unable to connect to other devices and networks.

Cisco asked the question: What if all devices could share a common environment that allowed individuals to use virtually any device they wanted, anywhere, to communicate?

Soon after, software was devised to connect audio streams from various networks over IP. The journey towards unified communications had begun.

The platform that makes it all happen today is called Instant Connect Enterprise™ (ICE). Now, everything and everyone who need to be, can stay connected.

Instant Connect Enterprise (ICE)

The future of voice

Conventional push-to-talk (PTT) simply can't keep pace with today's rapidly-evolving communications breakthroughs – innovations that include auto-discovery of voice assets, automatic assembly and disassembly of dynamic talk groups, automated workflows triggered by IoT alerts, smart geofencing, and more.

The next-gen ICE platform – powered by the Dyna™ automation engine – is at the vanguard of these and other important advances in voice and data-based capabilities. ICE works across virtually any device or network so teams never get disconnected and instead, get the exponential improvement in performance they need to stay one step ahead of trouble.

Automation: the future is now
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Dynamic frontline communications

Data-driven, designed for the mission

Dynamic Frontline Communications™ represents a new class of automated, data-rich voice communications made possible by the ICE platform.

We deliver the world's first dynamic talk groups for frontline teams that need to manage voice and data communications in an increasingly dynamic world.

These smart talk groups are changing how workers across industries communicate and collaborate to achieve the mission.

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Dillon Kane Group

A proven track record of innovation

Instant Connect Software LLC is an affiliate of the Dillon Kane Group (DKG), a Chicago-based provider of innovative technologies for diverse industries. As a Cisco SolutionsPlus Partner, the Dillon Kane Group purchased Instant Connect from Cisco in 2018, with the entire Instant Connect leadership team joining DKG in the transition.

Since then, we have poured resources and investment into Instant Connect, leveraging our unique mix of business and software expertise to position Instant Connect at the vanguard of integrated 5G / LTE / Radio / IP / Telephony communications.

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DKG founded


revenue earned since inception


Instant Connect acquired


invested in Instant Connect R&D

2021 Gartner Cool Vendor

Don't take our word for it. See why Gartner named Instant Connect a Cool Vendor in Frontline Worker Technologies.

Download Gartner report
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